{"id":13,"date":"2024-09-08T18:47:04","date_gmt":"2024-09-08T18:47:04","guid":{"rendered":"http:\/\/alvstrom.se\/faq\/"},"modified":"2024-10-08T09:58:36","modified_gmt":"2024-10-08T07:58:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/alvstrom.se\/sv\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-background-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ef378577 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-cover alignfull extendify-image-import\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30);min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-60 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"704\" class=\"wp-block-cover__image-background wp-image-113\" alt=\"\" src=\"https:\/\/alvstrom.se\/wp-content\/uploads\/2024\/09\/image-16.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/alvstrom.se\/wp-content\/uploads\/2024\/09\/image-16.jpg 1080w, https:\/\/alvstrom.se\/wp-content\/uploads\/2024\/09\/image-16-300x196.jpg 300w, https:\/\/alvstrom.se\/wp-content\/uploads\/2024\/09\/image-16-1024x667.jpg 1024w, https:\/\/alvstrom.se\/wp-content\/uploads\/2024\/09\/image-16-768x501.jpg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group animated fadeInLeft has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns animated fadeInLeft is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\" style=\"border-radius:10px;box-shadow:var(--wp--preset--shadow--natural)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-c9a371c5 wp-block-group-is-layout-constrained\" style=\"border-width:1px;border-radius:10px;background:linear-gradient(135deg,rgba(213,241,245,0.63) 0%,rgba(213,241,245,0.57) 100%);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30);background-position:50% 78%;background-size:auto;\">\n<h1 class=\"wp-block-heading has-contrast-color has-text-color has-x-large-font-size\"><strong>Got Questions? Maybe you will find the answer here!<\/strong><\/h1>\n\n\n\n<p class=\"has-contrast-color has-text-color wp-block-paragraph\" style=\"margin-top:16px\">We\u2019ve compiled the most common inquiries to help you get the information you need quickly and easily.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull animated fadeInRight has-contrast-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-0a594f59 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:0px\">\n<div id=\"wp-block-themeisle-blocks-accordion-f15098ab\" data-has-schema=\"true\" class=\"wp-block-themeisle-blocks-accordion icon-first has-light-title-bg has-light-content-bg is-style-default animated fadeInRight\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>1. What areas do you serve?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p class=\"wp-block-paragraph\">We primarily serve Malmo and the surrounding areas. If you&#8217;re unsure whether we cover your location, please contact us, and we&#8217;ll be happy to confirm.<\/p>\n\n\n<div style=\"height:400pxpx\" class=\"wp-block-themeisle-blocks-leaflet-map\" id=\"wp-block-themeisle-blocks-leaflet-map-807f77bf\"><\/div>\n<script type=\"text\/javascript\">\n\t\/* <![CDATA[ *\/\n\t\tif ( ! window.themeisleLeafletMaps ) window.themeisleLeafletMaps =[];\n\t\twindow.themeisleLeafletMaps.push( { container: \"wp-block-themeisle-blocks-leaflet-map-807f77bf\", attributes: {\"id\":\"wp-block-themeisle-blocks-leaflet-map-807f77bf\",\"location\":\"Malm\\u00f6\",\"latitude\":\"55.643474874971304\",\"longitude\":\"13.240928649902346\",\"bbox\":\"12.39532470703125,55.48819145580227,14.08721923828125,55.79819333412856\",\"zoom\":10,\"markers\":[{\"id\":\"301a63f7-cb82-42a4-9c5e-fb0380644b93\",\"latitude\":55.58998733044274,\"longitude\":13.031232000150649,\"title\":\"Malm\\u00f6\",\"description\":\"\"},{\"id\":\"2d86a0ae-71e3-4247-8b66-46c1d8c5dda0\",\"latitude\":55.69538992503243,\"longitude\":13.198633293869799,\"title\":\"Lund\",\"description\":\"\"},{\"id\":\"798c59d2-4253-479a-8863-7e31e00ddd09\",\"latitude\":55.63962388406009,\"longitude\":13.206866144380607,\"title\":\"Staffanstrorp\",\"description\":\"\"},{\"id\":\"e67ded77-64e4-4306-ab19-599c8f8074e4\",\"latitude\":55.67061482896678,\"longitude\":13.08062910321532,\"title\":\"Lomma\",\"description\":\"\"},{\"id\":\"bba324d0-2366-4382-b940-816241b56144\",\"latitude\":55.634973126239494,\"longitude\":13.07788481971172,\"title\":\"Arl\\u00f6v\",\"description\":\"\"},{\"id\":\"4156d1e3-c691-4c9f-b16b-eea5dbbaa48e\",\"latitude\":55.544949910358696,\"longitude\":13.095722662485072,\"title\":\"Oxie\",\"description\":\"\"},{\"id\":\"455fc37c-02f6-4686-a28b-9cb6b0c7f2a8\",\"latitude\":55.58144971869657,\"longitude\":12.95164777854648,\"title\":\"Limhamn &#038; Klagshamn\",\"description\":\"\"}],\"height\":\"400px\",\"zoomControl\":true,\"draggable\":true,\"scrollZoom\":true,\"showMarkerTooltip\":false,\"TrpContentRestriction\":{\"restriction_type\":\"exclude\",\"selected_languages\":[],\"panel_open\":true},\"hasCustomCSS\":false,\"customCSS\":\"\",\"otterConditions\":[]}, imagePath: \"https:\/\/alvstrom.se\/wp-content\/plugins\/otter-blocks\/assets\/leaflet\/images\/\" } );\n\t\/* ]]> *\/\n<\/script>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>2. How do I book a cleaning service?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p class=\"wp-block-paragraph\">Here is how you book our services: <\/p>\n\n\n\n<div id=\"wp-block-themeisle-blocks-timeline-5de39198\" class=\"wp-block-themeisle-blocks-timeline\"><div class=\"o-timeline-root\">\n<div id=\"wp-block-themeisle-blocks-timeline-item-7709fea7\" class=\"wp-block-themeisle-blocks-timeline-item\"><div class=\"o-timeline-container\"><div class=\"o-timeline-icon\"><i class=\"fas fa-circle\"><\/i><\/div><div class=\"o-timeline-content\">\n<p class=\"has-small-font-size wp-block-paragraph\"><strong>Step 1<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">fill out our quote request <a href=\"https:\/\/alvstrom.se\/pricing\/\" data-type=\"page\" data-id=\"14\">form<\/a> or <a href=\"https:\/\/alvstrom.se\/contact\/\" data-type=\"page\" data-id=\"11\">contact<\/a> us directly<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-timeline-item-0c37a31e\" class=\"wp-block-themeisle-blocks-timeline-item\"><div class=\"o-timeline-container\"><div class=\"o-timeline-icon\"><i class=\"fas fa-circle\"><\/i><\/div><div class=\"o-timeline-content\">\n<p class=\"has-small-font-size wp-block-paragraph\"><strong>Step 2<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You receive quote and agree<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-timeline-item-14a3146d\" class=\"wp-block-themeisle-blocks-timeline-item\"><div class=\"o-timeline-container\"><div class=\"o-timeline-icon\"><i class=\"fas fa-circle\"><\/i><\/div><div class=\"o-timeline-content\">\n<p class=\"has-small-font-size wp-block-paragraph\"><strong>Step 3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We book your first cleaning and gather additional information to deliver smooth cleaning service<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>3. What is the RUT deduction, and how does it work?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p class=\"wp-block-paragraph\">The RUT deduction is a Swedish tax incentive that allows you to reduce the cost of household services (labor cost), including cleaning, by 50%. The amount you can deduct depends on your income and tax situation. The deduction is applied directly on your invoice, meaning you pay the reduced amount. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to check how much RUT deduction you are entitled to, and how much you have left, you can do it by following Skatteverket&#8217;s instructions <a href=\"https:\/\/skatteverket.se\/privat\/etjansterochblanketter\/svarpavanligafragor\/rotochrutarbete\/privatrotochrutarbetefaq\/hurvetjaghurmycketjagharfattirotellerrutavdrag.5.71004e4c133e23bf6db8000107154.html\">here<\/a>.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>4. What happens if I cancel my booking?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p class=\"wp-block-paragraph\">We understand that plans can change. Here&#8217;s our cancellation policy <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free Cancellation<\/strong>: If you cancel earlier than <strong>72 hours<\/strong> before your scheduled service.<\/li>\n\n\n\n<li><strong>30% Charge<\/strong>: If you cancel between <strong>48 and 72 hours<\/strong> before your scheduled service.<\/li>\n\n\n\n<li><strong>50% Charge<\/strong>: If you cancel between <strong>24 and 48 hours<\/strong> before your scheduled service. <\/li>\n\n\n\n<li><strong>Full Charge<\/strong>: If you cancel within <strong>24 hours<\/strong> of your scheduled service. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We appreciate your understanding as last-minute cancellations can be difficult to accommodate.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>5. What if I am not satisfied with the service?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p class=\"wp-block-paragraph\">Your satisfaction is our priority. If you&#8217;re not happy with any aspect of our service, please contact us within 24 hours, and we&#8217;ll address the issue promptly, either by revisiting your home or offering a suitable solution.<\/p>\n<\/div><\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns animated fadeInUp is-layout-flex wp-container-core-columns-is-layout-2e4132b2 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"box-shadow:var(--wp--preset--shadow--natural);flex-basis:100%\">\n<div class=\"wp-block-group animated fadeInUp has-background-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-34a480d6 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20);background-image:url(&apos;http:\/\/alvstrom.se\/wp-content\/uploads\/2024\/09\/image-1.jpg&apos;);background-position:52% 60%;background-size:auto;\">\n<p class=\"has-text-align-center animated fadeInUp wp-block-paragraph\">Didn&#8217;t find the answer you were looking for? Contact us and we will be happy to assist you.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0aa01211 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/alvstrom.se\/contact\/\">Contact Us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hittade du inte svaret du letade efter? Kontakta oss s\u00e5 hj\u00e4lper vi dig g\u00e4rna.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Find answers to common questions about \u00c4lvStr\u00f6m&#039;s cleaning services in Malm\u00f6. Learn about our process, products, and policies. 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